At Nexivo Drones, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase on our website.
1. Information We Collect
We collect different types of information to provide you with the best experience possible. This includes:
- Personal Information: Your name, email address, phone number, billing information, and shipping address when you place an order or contact us.
- Technical Data: IP address, browser type, device details, cookies, and browsing activity to help improve website performance.
- Order Details: Product preferences, purchase history, and communication records to assist with customer service and order fulfillment.
- Voluntary Information: Any details you provide through contact forms, surveys, or subscription boxes.
We collect information only when necessary and always with your consent.
2. How We Use Your Information
Nexivo Drones uses your personal data to deliver products, improve services, and provide support. This includes:
- Processing orders, payments, and deliveries
- Responding to customer inquiries and support requests
- Improving website functionality and user experience
- Sending updates, promotions, or newsletters (only if you opt-in)
- Preventing fraud, unauthorized activity, or potential cyber risks
- Maintaining accurate customer records for legal and business purposes
We do not sell or rent your information to any third-party marketing companies.
3. Data Protection & Security
Protecting your information is our top priority. We implement advanced security measures to safeguard your data, including:
- Encrypted checkout and payment gateways
- Secure servers and firewalls
- Restricted access to personal data
- Continuous monitoring for suspicious activity
While no system is 100% immune to cyber threats, Nexivo Drones follows industry best practices to keep your information safe.
4. Sharing Your Information
We may share your information only with trusted partners who help us run our operations. These include:
- Payment processors
- Shipping carriers
- Website analytics providers
- Fraud prevention services
These partners are required to keep your information confidential and are not permitted to use it for any purpose other than providing services on our behalf.
We may also share information when required by law, court orders, or government authorities to ensure legal compliance.
5. Your Rights & Contact Information
As a user, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your data (where legally applicable)
- Opt-out of marketing emails at any time
If you have questions or would like to exercise your rights, you may contact us at:
📩 Email: info@nexivodrones.store